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Novotel Melbourne On Collins, Melbourne
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Key details
About the Hotel
270 Collins Street,
Melbourne,
Australia,
3000,
Victoria
The 4-star Novotel Melbourne On Collins hotel features 380 rooms and suites designed for urban comfort in the heart of Melbourne's CBD. Located directly above St Collins Lane, it is close to cultural attractions like the MCG and Federation Square. The hotel is well-known for its accessibility features and its location offers a convenient starting point for exploring the city.
Location
Situated in Melbourne CBD, Novotel Melbourne On Collins allows easy access to local attractions, including Rod Laver Arena and the National Gallery of Victoria. Public transportation options are nearby, facilitating convenient travel to different areas of the city. Valet and self-parking options are also available, though height restrictions apply.
Rooms
Novotel On Collins provides a variety of accommodations, including accessible rooms designed for comfort and ease of movement. Each room features modern amenities, such as complimentary internet, a flat-screen television, and spacious bathrooms with walk-in showers. Guests can choose between views of bustling Collins Street or the atrium of St Collins Lane.
Eat & Drink
The on-site Lane Restaurant offers a diverse menu, serving breakfast and dinner with a focus on seasonal produce and Australian cuisine. Diners can opt for meals from an extensive a la carte menu or buffet selections. Additionally, room service is available 24 hours, enabling guests to enjoy meals in their rooms at any time.
Leisure & Business
Novotel Melbourne On Collins includes an indoor heated pool, a gym with modern technology, and multiple spaces for meetings and conferences accommodating up to 400 guests. The hotel features versatile event spaces equipped with audiovisual support, making it suitable for both leisure travelers and corporate events. The dedicated sales and catering teams assist in customizing event menus and logistics.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stress-Free Valet!
“The valet parking service was a lifesaver for me, completely alleviating the stress of navigating inner city Melbourne.” view full review
Comfortable Sleep!
“The bed was incredibly comfortable, providing me with a restful night's sleep despite some chilly covers.” view full review
Refreshing Showers!
“The shower pressure was fantastic, making every shower truly refreshing and enjoyable.” view full review
Accessible and Clean!
“The hotel maintained an impressive level of cleanliness throughout, including the hallways and lifts, contributing to a comfortable stay.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
270 Collins Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
270 Collins Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casino
Crown Melbourne
1.4
km
Stadium
Melbourne Cricket Ground
2.2
km
7 Riverside Qy Southbank
Eureka Skydeck
790 m
Gallery
National Gallery of Victoria
660 m
Aquarium
SEA LIFE Melbourne Aquarium
1.0
km
Botanical Garden
Royal Botanic Gardens Victoria
2.1
km
Parking area
Docklands Stadium
1.6
km
Gallery
Arts Centre Melbourne
1.0
km
Birdwood Ave
Shrine of Remembrance
2.1
km
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
2.0
km
Museum
Old Melbourne Gaol
1.3
km
Market
South Melbourne Market
2.5
km
Park
Fitzroy Gardens
1.5
km
Museum
Immigration Museum
730 m
Library
State Library Victoria
820 m
Park
Carlton Gardens
2.0
km
Little Bourke Street
Chinatown
810 m
Stadium
Rod Laver Arena
1.8
km
Museum
Old Treasury Building
900 m
Public Building
Parliament House of Victoria
1.1
km
Event hall
Melbourne Convention and Exhibition Centre
1.8
km
Museum
Melbourne Museum
2.0
km
Monument
Cooks' Cottage
1.4
km
Church
St Patrick's Cathedral
1.4
km
Nearby
btwn Spring & Elizabeth Sts
Collins Street
480 m
Square
Federation Square
590 m
Mall
Block Arcade
30 m
Flinders Street Federation Square
Acmi
580 m
Church
St Paul's Cathedral
420 m
Hosier Lane
Hosier Lane
510 m
Restaurants
Lane Restaurant
30 m
L 3 270 Collins St Level 3
Charles Dickens Tavern
90 m
290 Collins St
Maccaroni Trattoria Italiana
110 m
10-16 Manchester Lane
Ganache Chocolate
210 m
245 Collins St
Brown Sugar
180 m
25 Block Pl
Cafe E Biscotti
140 m
319 Little Collins St
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean Rooms
Friendly Service
Noisy Rooms
Location Improvements
8.4/10
Great
Rooms
7.3
Location
8.5
Service
8.0
Dining
7.2
Guest reviews
8.4/10
based on 6 reviews
7.6
7.6/10 based on 3233 reviews
Richard
United Kingdom,
October
2023
8.2/10
The hotel is centrally located, making it convenient for exploring the city and its attractions. The rooms, while lacking in color and atmosphere, were clean and comfortable, although the views were nothing special. The service was top-notch and catered to all my needs. The dining experience was pleasant, offering delicious food and beverages. Overall, a great value place to stay in the city.
Rooms
7.0
The rooms were comfortable and clean but lacked any real views.
Service
9.0
The staff were very helpful and accommodating to all my needs.
Location
9.0
The central location is a major plus, surrounded by various shops, malls, and attractions all within walking distance.
Dining
8.0
The dining experience was very good with a variety of options including a juicer machine and excellent coffee.
Facilities
8.0
The facilities were great, providing everything I needed for a comfortable stay.
Jack
United Kingdom,
September
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were incredibly cozy and warm, which was perfect considering the hot weather. I especially enjoyed the view of the pool from my room. The service was top-notch, from the helpful staff to the fabulous room service. The central location was a major plus, with easy access to shopping and dining options. The dining experience was varied and satisfying, although the options could be more extensive. The facilities were great, enhancing my overall experience.
Rooms
9.0
The rooms were very warm and looking directly into the pool.
Service
9.0
The service was wonderful, from the attentive staff to the excellent room service.
Location
8.0
The location was fantastic, central to everything with friendly, helpful staff.
Dining
8.0
The dining experience was great with good bar food options available late.
Facilities
9.0
The facilities were fabulous, providing everything I needed for a comfortable stay.
Derek
United Kingdom,
September
2023
7.4/10
The hotel offers beautiful rooms with great amenities and a central location. However, the service could use improvement in some areas.
Rooms
8.0
The rooms were bigger than the ones we've stayed in before in Melbourne, with a great bathroom and very clean. The couch was very comfortable, but the room size was a bit on the small side. Next time, I might consider booking a one-bedroom suite. The decor was beautiful with large windows, but it could have done with a fresh coat of paint.
Service
6.0
The service was a mix of experiences. While some staff were incredibly friendly and helpful, others were not very helpful, curt, and sometimes unwilling to listen. There was a minor incident where the TV channel was changed without asking, even though we had been there for a while. The amenities like room service, dry cleaning, and valet parking were convenient.
Location
9.0
The location was excellent, right on Collins Street in the heart of Melbourne CBD. It was great for walking around, especially at night. Being within walking distance to the Princess Theatre for a show was a highlight, and exploring Melbourne from the hotel was easy.
Dining
7.0
The dining experience had its ups and downs. While there was lots of variety in the regional dishes, some aspects were disappointing. The food was cold, except for the coffee, and there was constant drilling that made it hard to enjoy the meal.
Facilities
7.0
The hotel had good facilities overall, but some areas could be improved. The amenities provided were decent, and the hotel had a tidy and modern feel.
Mary
United Kingdom,
September
2023
7.6/10
I had a mixed experience at the hotel. The rooms were clean and modern but unfortunately noisy next to the service lift area. The service was friendly and convenient, yet there were some issues to warn disabled customers about. The location was brilliant, close to attractions, but there were a few improvements needed. The dining had both positive and negative points. Overall, a stay with ups and downs.
Rooms
7.0
The rooms, although not luxurious, were clean and modern.
Service
8.0
The service was friendly but had some issues to consider.
Location
8.0
The location was brilliant, close to attractions, but needed some improvements.
Dining
6.0
The dining had both positive and negative points.
Facilities
9.0
The facilities presented no complaints during my stay.
Clean Rooms
Noisy Rooms
Pat
United Kingdom,
July
2023
7.2/10
The hotel's location is perfect, right in the heart of the city and surrounded by various shops and attractions within walking distance. The staff, from the dining room to reception, are all very friendly, polite, and very helpful. The dining experience was below par, but the overall stay was great and can't be faulted.
Rooms
7.0
The room we stayed in was very dated and dark, could have been better for the price we paid due to the room condition. However, it was clean and comfortable.
Service
9.0
The staff throughout the hotel were friendly, polite, neatly dressed, and always willing to assist. Despite a small hiccup with room availability, their helpfulness stood out.
Location
8.0
The hotel's central location is ideal for those wanting to be in the heart of the city. Perfect for exploring and close to public transportation options.
Dining
5.0
The dining experience was fairly ordinary, with room for improvement. The seating was a bit tight, limiting movement, but the food quality was subpar compared to expectations.
Facilities
The facilities provided were satisfactory overall, though there is room for enhancement in certain areas. Not outstanding but met basic needs adequately.
Jason
United Kingdom,
July
2023
7.8/10
The hotel is a convenient choice in a central location for exploring Melbourne. The rooms are average but come with a high price tag. The service is friendly but occasionally overly enthusiastic. The dining options are outstanding with an array of food choices. The location is unbeatable for easy access to Melbourne's attractions.
Rooms
6.0
The rooms were a good size but poorly lit upon entry. They are basic and overpriced.
Service
7.0
The service was friendly and helpful with the staff making me feel welcomed, but sometimes too eager to clean.
Location
9.0
The hotel's location couldn't be more central for Collins St shops and famous laneway cafes. Perfect for exploring Melbourne.
Dining
9.0
The dining experience was amazing with a wide range of delicious foods available.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
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